10 Nov #094 - My $100,000 mistake (and the rep who saved me) The call came on a Thursday afternoon in 2004, right after the elevator inspector left. "We've got 10 Nov 2025 7 min read
02 Nov #093 - How to stop your architectural product website from “sucking wind” Here's something I know about your website that I've probably never even seen. It's 02 Nov 2025 5 min read
20 Oct #092 - I almost deleted her email. Man, am I glad I didn’t! It was 7:42 a.m. on Monday. My inbox was already a hot mess. Reps were asking for 15 20 Oct 2025 2 min read
13 Oct #091 - The Long Silence: How to stay relevant when projects go dormant for years Here’s the scenario that likely keeps you up at night. You closed a major spec 18 months ago. Phase 13 Oct 2025 6 min read
06 Oct #090 - The dadgum sammiches aren’t gonna’ get you specified! Selling outcomes, not products: The “peace-of-mind” pitch Architects aren’t just specifying a product; we’re “buying” an outcome. I 06 Oct 2025 5 min read
29 Sep #089 - Real Q&A: Lunch & Learns, substitutions & going upmarket $@#%&*!!! Well, that sucked! I was just finishing editing today’s newsletter in Notion when there was a glitch, and 29 Sep 2025 4 min read
22 Sep #088 - The #1 presentation mistake that’s costing you bucketloads You could see it in her body language. She wasn’t typing. Wasn’t taking notes. Wasn’t even pretending 22 Sep 2025 3 min read
15 Sep #087 - The bedtime mistake that made my son light up… and your architects could too When “getting it wrong” was the best part When my son was younger, we’d read Redwall together at bedtime. 15 Sep 2025 3 min read
08 Sep #086 - Stop training architects to ghost you (Takeaway Selling For Product Reps) I’m sure you know this feeling… I got off the Zoom call with the prospect on a high. The 08 Sep 2025 6 min read
01 Sep #085 - Gettin’ triggered on Labor Day… Happy Labor Day (if you're in the US or Canada)! Since I'll be relaxing & spending 01 Sep 2025 1 min read